Customer Service
Our Service
At our company we pride ourselves of our outstanding Customer Service. Each and every one of our customers will receive personalized expert assistance and great value.
Expertise
We offer our clients the knowledge and reliability of over half a century of jewelry expertise while integrating the convenience and cost-savings of the internet.
Order Tracking
You will receive an email notification when your package has been shipped. For the security of your package, we suggest that you contact us to have your package tracked.
Please call us at 212-764-1845 for assistance.
Testimonials
Read what a selection of or many satisfied customers have to say about our service and their experience shopping at our company.
Frequently asked questions
The answers to all your most common questions at a glance.
More information…Contact us
Customer Care, including sales, service, and access to our gemological experts:
sales@americanpearl.com
Or call us toll-free: 212-764-1845