Customer Service

Our Service

At our company we pride ourselves of our outstanding Customer Service. Each and every one of our customers will receive personalized expert assistance and great value.


We offer our clients the knowledge and reliability of over half a century of jewelry expertise while integrating the convenience and cost-savings of the internet. more...

Order Tracking

You will receive an email notification when your package has been shipped. For the security of your package, we suggest that you contact us to have your package tracked. Please call us at 212-764-1845 for assistance.


Read what a selection of or many satisfied customers have to say about our service and their experience shopping at our company.


Frequently asked questions

The answers to all your most common questions at a glance


Contact us

Need to contact us? Customer Care, including sales, service, and access to our gemological experts: Or call us toll-free: 212-764-1845